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Eligibility

Who LuxeNova supports.

Eligibility focus areas guide how each Emergency Stabilization Request is reviewed.

Massachusetts families

Households living in or being served within Massachusetts.

Housing instability

Late notices, rent emergencies, or imminent risk of losing housing.

Utility shutoff risk

Gas, electric, or water disconnection notices or active shutoff risk.

Autism family support needs

Households raising autistic children or children with special needs who need navigation or resource support.

Documentation barriers

Families struggling to complete intake forms, applications, or recertifications for benefits and services.

Urgent stabilization needs

Transportation, school-related, or practical barriers preventing a household from steadying itself.

LuxeNova Community Wellness, Inc. is not an emergency crisis response service and cannot guarantee funds, approval, or immediate intervention. If there is immediate danger, call 911 or local emergency services.